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  • Resort: Iberostar Quetzal Address: Hotel Iberostar Quetzal Av. Xaman-Ha Lote Hotelero 2, Fracc. Playacar,
    Playa del Carmen, QRoo, Mexico 77710
    Rooms: 352
    Restaurants: 8 Phone: (800)-780-5733
    Bars: 5 Airport: Cancun International Airport (CUN)
    On the Beach: yes
    Best For: Families, Honeymoons, Weddings,Reunions, Groups or Corporate Retreats Distance: 34.4 Miles
    Drive Time: 45 Minutes
    • Variety of "live" performances at resort
    • Jacuzzi Island in the lake pool
    • Showmanship at Exhibition Kitchen at Breakfast Buffet
    • The Waterfall in the Lake Pool
    • Beach Barbecue
    • Babysitting Services
    • Howler Monkeys
    • Bee Gees music at Disco
  • Book with Confidence

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    We solve any problem immediately.

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Why Go To: Iberostar Quetzal

If you are ready to trade the backyard BBQ for a Buffet by the Beach … this resort escape is the perfect makeover for your mind, body, and spirit. Then entire family will discover one fun activity after another.

Picture the kids’ playground and pool, teen club, exciting water sports and places to frolic or relax. Howler Monkeys, jungle, tropical drinks, huge loungers, ocean view balconies and 24 hour drinks and snacks for all.

There is family fun time and romance for the adults all under one big blue sky by a sandy white beach and emerald water. There are colorful shops, golf, and lots of adventurous or cultural excursions to add to your resort experience.

Just 45 minutes from the airport and you will be surrounded by ancient Mayan icons, fabulous staff, and all the luxury amenities you have dreamed about. It’s definitely all-inclusive at its best. From the Spa to the Sand to the Sunset … this is what you’ve always imagined.

Fun Things To Do:

  • An entire day at Xcaret entertainment park ($)
  • Movies at Lucy's Club for kids
  • Check out the PADI Dive Center
  • Catamaran on the Caribbean
  • Different show nightly at theater
  • After dark lighted tennis courts
  • Explore Mayan Ruins
  • Surf and Turf Sunset Cruise ($)

Room Amenities

All rooms/suites feature these standard amenities, additional amenities and features per room type are shown in the room type descriptions below.

  • Private Balcony or Terrace
  • Air Conditioning
  • Ceiling Fan
  • Hairdryer
  • Satellite/Cable TV
  • Mini Bar
  • Safety Deposit Box
  • Room Service 11am-11pm
  • Coffee/Tea Maker
  • Sofa Folds Out to Bed
  • Iron/Ironing Board
  • Smoke Detector
  • Internet Access (Hi-Speed Wireless)
  • Wake Up calls
  • CD Player
  • Specific bedding and/or special requests are filled based on availability and are not guaranteed.

Rooms: (352)

  • Standard Room - 2 double beds or 1 king bed, and a private balcony with garden or jungle view. Max Occupancy: 3 Adults or 2 Adults + 2 Children.
  • Priority Location Standard Room - Preferred resort location. 2 double beds or 1 king bed, and a private balcony with garden or jungle view. Max Occupancy: 3 Adults or 2 Adults + 2 Children.
  • Junior Suite - 1 king bed, 2 sofas and private balcony with garden or jungle view. Max Occupancy: 3 Adults or 2 Adults + 2 Children.
  • Ocean Front Junior Suite - Preferred resort location. 2 double beds or 1 king bed, and a private balcony with unobstructed ocean view. Max Occupancy: 3 Adults or 2 Adults + 2 Children.

Dining: (8)

  • Bonsai Restaurant – Reservations Required. Awesome Japanese recipes served A la Carte. Dinner 6:30pm – 10:30pm. Dress Code: Gentlemen age 12 and up please wear long pants and shirts with sleeves.
  • Tropical Restaurant – Reservations Required. Seafood, meat, fish with fresh fruits, salads, and veggies. Dinner 6:30pm – 10:30pm. Dress Code: Gentlemen age 12and up please wear long pants and shirts with sleeves.
  • La Marimba Steakhouse Restaurant – Reservations Required. Grilled, broiled or barbecued Meat Entrees. Dinner 6:30pm– 10:30pm. Dress Code: Gentlemen age 12 and up please wear long pants and shirts with sleeves.
  • Palapa Uxmal Restaurant – No Reservations. International Buffet for Continental Breakfast and Savory Lunches. Open 7:00am– 4:00pm. Dress Code: Casual. No wet swimsuits or tank tops. Footwear and cover-ups required.
  • La Hacienda Mexican Restaurant – Reservations Required. Mexican Specialties. Dinner 6:30 pm–10:30 pm. Dress Code: Gentlemen age 12 and up please wear long pants and shirts with sleeves.
  • La Gondola Restaurant – Reservations Required. Pasta,Pizza, and all things Italian. Dinner 6:30pm– 10:30 pm. Dress Code: Gentlemen age 12 and up please wear long pants and shirts with sleeves.
  • Tulum Restaurant – No Reservations. Lots of tasty variety. Breakfast served 7am – 10am. Dinner 6:30pm – 10:30pm. Dinner 6:30pm – 10:30 pm. Dress Code:Gentlemen age 12 and up please wear long pants and shirts with sleeves.
  • Cozumel Restaurant – No Reservations. Continental Breakfast 4am – 6:45am, Buffet Breakfast 7am – 10am, Lunch Menu 1pm – 3pm. Dinner 6:30pm –10:00pm. Late night snacks from 11pm – 4am. Dress Code: Casual. No wet swimsuits or tank tops. Footwear and cover-ups required.
  • Room Service: 11:00 am – 11:00 pm.

Bars: (5)

  • La Cascada – Aqua Bar
  • Plaza – Theater Bar
  • El Kiosco – Beach Bar
  • The Mask – Discotheque Bar
  • Tikai – Lobby Bar

Entertainment:

  • Nightly Entertainment
  • Mascara Disco
  • After-Dark Disco
  • Theme Parties
  • Teen Disco
  • Entertainment in Bars
  • Shopping Marathon
  • Downtown Clubbing

Land Sports:

  • Tennis Courts
  • Bocce
  • Pool/Billiards
  • Yoga
  • Ping Pong
  • Beach Volleyball
  • Gym/Fitness Center
  • Bike Rental ($)
  • Dance Classes
  • Golf Nearby ($)
  • Archery
  • Rifle Shooting

Water Sports:

  • 3 Swimming Pools
  • 1 Children's Pool
  • Intro Scuba lesson in the pool
  • Windsurfing
  • Pool Volleyball
  • Catamarans($)
  • Snorkeling
  • Fishing ($)
  • Water Polo
  • Kayaking
  • Sailing
  • Water Aerobics
  • Scuba Diving ($)

Iberostar Spa Sensations: Open Daily

  • Massages
  • Holistic Massages
  • Natural Scrubs
  • Natural Body Treatments
  • Facials
  • Parents and Children Spa Treatments
  • Turkish Baths
  • Jacuzzis
  • Palm Thatched Beach Gazebos for Massage or Treatments
  • Exclusive Signature Treatments
  • Caribbean Braids
  • Tutti Frutti Massage for Kids

Resort Amenities:

  • Aerobic Classes
  • Aerobics (aqua)
  • Ballroom ($)
  • Banquet Room ($)
  • Bar (swim-up)
  • Bars/Lounges (5)
  • Basketball Court
  • Beach (onsite)
  • Beauty Salon ($)
  • Billiards
  • Boat Rentals ($)
  • Breakfast Room
  • Car Rental Desk ($)
  • Children's Activities
  • Children's Playground
  • Conference Rooms($)
  • Currency Exchange
  • Disco/Nightclub
  • Dive Center (PADI) ($)
  • Doctor (on call) ($)
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Float Mats
  • Floors (3)
  • Gift Shop ($)
  • Golf (nearby) ($)
  • Hospitality Desk
  • Ice Machines
  • Internet Service ($)
  • Jacuzzis (outdoor)
  • Laundry Service ($)
  • Medical Services ($)
  • Meeting Room ($)
  • Multilingual Staff
  • Physically Challenged Accommodations
  • Ping Pong
  • Pool (children's)
  • Pool (outdoor)
  • Poolside Beverage Service
  • Poolside Grill
  • Poolside Meal Service
  • Restaurants (6)
  • Safe Deposit Boxes (in room)
  • Sauna
  • Snack Bar
  • Spa ($)
  • Sundries Shop ($)
  • Taxi Stand ($)
  • Tennis Courts (lighted)
  • Tennis Instructor ($)
  • Tour Desk ($)
  • Tours & Excursions ($)
  • Travel Agency ($)
  • Valet Service ($)
  • Volleyball (beach)
  • Water sports (motorized) ($)
  • Water sports (non-motorized)
  • Wedding Coordinator ($)
  • Wedding Site ($)

Groups & Events:

    Groups & Events: Iberostar Quetzal can host your Corporate or Private Events with Indoor and Outdoor Venues

Getting There:

  • Fill out a customs form during your inbound flight, pass through immigration, collect your bags and proceed to the exit. You will hand your form to the customs agent and press a button that looks like a traffic light. Green light means go. Red means a quick inspection.
  • Outside the terminal your ground transportation is ready to take you on a relaxing 45 minute ride to the resort.
  • Check-in process is a Caribbean breeze with a welcoming Pina Colada or chilled Champagne and a cold towel. Your ticket to paradise just got punched.

The Fine Print:

  • Minimum age to check in is 18 years old
  • Photo ID and a credit card or cash deposit at check-in for incidental charges
  • No Pets allowed & No Service Animals
  • Price break starts at 12 years old
  • Infants count same as a child or adult
  • Credit cards accepted are Visa/Mastercard/Amex
  • Special requests are based on availability and cannot be guaranteed.

We Stand Behind You

  • We Are Experts. We have been to this resort and know whom to contact for any question or concern.
  • Guaranteed Lowest Price. We monitor the resorts all day long to get you the deepest discount available.
  • Hassle-Free Booking. Help is just a quick phone call away - 1-800-816-7980.

Book with Confidence

Since 1977
We've never had a BBB complaint!
We solve any problem immediately.

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