Cindy Buff
Excellence Expert

Cindy Buff
Phone: 1-800-883-8903
Cindy says...
Everyone at Excellence Group is warm and friendly and truly dedicated to making each customer's experience EXCELLENTE!

Cindy is is a frequent traveler, a certified scuba diver, and loves the beach! She travels to Mexico and other Caribbean locations at least 3 times each year, spending a lot of time at many of the all-inclusive resorts we specialize in (and has been to every Excellence, Finest, and Beloved Resort!), so she can answer most questions with an expertise rarely found outside of long-time travel industry insiders. An experienced negotiator, she knows how to find the very best deals available.

Having helped many of her family and friends book their own trips over the years, we’re lucky to have Cindy join our Team of professional Experts where she now helps our customers have their dream vacation at an affordable price.

Cindy recommends...

If you are staying in Playa Mujeres, take the full day catamaran/snorkeling tour over to Isla Mujeres for the day. Great snorkeling on the way... and rent a golf cart and tour the island while you are there!

Riviera Maya - Do the Extreme Tulum adventure - a fun day visiting the ruins of Tulum, zip-lining and rappelling in the mangroves, topped off with snorkeling in one of the beautiful cennotes.

Dominican Republic - I recommend going to the Caribbean side of the island for a day of snorkeling and visiting one of the many beautiful white sand beaches - beautiful crystal clear, calm water - ideal for snorkeling!

Resorts Cindy Specializes in:
Awards Cindy has won:
  • Top Producer, Excellence Resorts & Spas
  • Funjet Mega Agent 2018 and 2019
  • Vacations Express Pepe Club 2019
  • AMResorts Master Agent
Ask Me Anything!


What I love most about Cindy is...

her enthusiasm and optimism......everyone has a bad day now and then but Cindy never seems to, there's always a smile in her voice, even when someone brings her a problem, she'll say "I know there's a solution to that - I don't know what it is yet, but I'm sure we can find it!".

~ Trisha Miller, President of Sunset Travel Inc.

What our customers say about Cindy...
  • Booked an anniversary trip to Mexico at The Beloved through Sunset Travel with Cindy B***. From start to finish the experience was great! Professional. courteous, responsive (excellent communication). Plus the overall price could not be beat by other agencies. We recently returned and the trip was perfect from start to finish. In fact it was so good that we are now in the process of booking another trip with Cindy (and Sunset Travel) for January! We have recommended her (and Sunset) to others as well. In a day and age of shady internet dealings, how refreshing to come across a business that does what they say they are going to do. Well done!

    ~ Diane R.

  • I have been working with Cindy at Sunset Travel for a trip to Mexico. Cindy has been absolutely amazing to work with! She is an expert regarding the Excellence Resorts and that truly showed in all my interactions with her. Cindy was responsive every single time I contacted her. She responded quickly and with pertinent information. When the airline changed our outbound flight time, Cindy let me know and also arranged for an earlier flight so we could enjoy more of our vacation. I HIGHLY, HIGHLY recommend Cindy at Sunset Travel, Inc. for all your travel plans! Thank you, Cindy!!!

    ~ Deidre P.

  • I just have to tell you we appreciate you so much!! You helped us book the best trip we've been on since our honeymoon

    ~ Savannah A.

  • Thank you for this nice email, another example of the great customer service we receive from Cindy/Sunset Travel. My husband and I have traveled to Mexico, with our friends the H*****s, for the last several years and Fred H****** found Cindy Buff on line and we asked her for a quote and she was so efficient and nice that we are her now her customers and she continues to give us wonderful customer service. Thanks for the follow up, it is appreciated.

    ~ Karen & Richard G.

  • This is the first time my wife and I have used Sunset Travel and I can't tell you how impressed we've been. Cindy had been incredibly attentive and full of great suggestions. Unfortunately these days sometimes only the negative comments are made but in her case she has been a rock star.
    After we booked, I looked forward every morning to Jake's travel trips. We leave in 5 sleeps and are beyond excited. All in all we have been thrilled with your customer service and will definitely be using your company again. Thanks again!!!

    ~ Morgan B.

  • Cindy has been fantastic! We were referred to her by friends and she has lived up to expectations. Thank you!

    ~ Ron G.

  • Cindy is just the consummate professional. She has taken care of us now for the forth time and I would not think of using anyone else for my travel arrangements.

    ~ Jim P.