Sarah Bonsall
Karisma Resorts Expert

Sarah Bonsall
Phone: 1-800-838-1830
Sarah says...
I love Karisma Resorts because every single staff member at each of the resorts is dedicated to making sure guests have a 5-star uber-luxury gourmet experience!

Sarah has worked in the Travel industry since 1996, and has a lot of enthusiasm for the romantic, luxury all-inclusive resorts she specializes in, which includes Secrets Resorts, Dreams Resorts, Excellence Resorts, Karisma (Azul Hotels, El Dorado Resorts, Nickelodeon Resorts, and Generations) Resorts, and Paradisus Resorts – some of the top destinations in Mexico, the Caribbean, and the Dominican Republic. She travels frequently to visit her destinations – and finds it hard to pick a favorite!

Sarah is a Karisma GIVC and GI Honeymoon & Anniversary Consultant (both add perks to her clients’ stays) and also a Karisma Resorts 5 Diamond Award winner!

Sarah recommends...

If you really want to feel like royalty, indulge yourself with a spa treatment - and be sure to do the hydrotherapy...there's no better way to spend a day that is both relaxing and rejuvenating!

Resorts Sarah Specializes in:
Awards Sarah has won:
  • Karisma 5-Diamond Agent - 2014 to present
  • Karisma 4-Diamond Agent - 2011 to 2013
  • Top 10 Producer El Dorado Resorts - 2013 to present
  • Top 10 Producer Generations Resort - 2015
  • AMResorts Master Agent
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What I love most about Sarah is...

her genuine southern-belle charm....she maintains authentically great relationships with the resort personnel, so they really take good care of her customers when they arrive, and her customers just love her. You'll know she likes you when she calls you "Sugar"!

~ Trisha Miller, President of Sunset Travel Inc.

What our customers say about Sarah...
  • Our experiences with Sunset Travel have been overwhelmingly fantastic! We are two busy professionals with three busy children and don't have time to think about all the details. Sarah took the time to customize our vacation so we only had to worry about packing our bags! We have found it difficult in the past to find a suitable vacation spot for a family of five with 2 teens and a 7 year old. Sarah found us resorts the last three years that cater to each age and didn't forget about us adults! We also booked a fabulous " turning 40" trip with our best friends and Sarah took care of making sure that it was a special and memorable experience. We will always turn to Sarah with Sunset Travel for all of our future travels!!!

    ~ Susanne P.

  • I have been using Sunset Travel and their services for over 5 years now. In the world of countless of on line travel agencies Expedia, Orbitz, etc it was finally nice to find somebody that still gives that personal touch to their clients, specifically my agent Sarah Bonsall. I can't tell you enough how refreshing it is to be able to call someone with any issue and have it resolved without being sent to a call center or holding on line for an hour to THEN be transferred to a call center and be treated as another number. Any time I need a quote they are very quick in providing an extremely competitive rate. Many times in the past my agent Sarah has contacted me after she was able to negotiate a better rate than her actual initial quote. They always attempt to squeeze in that extra comp or upgrade, no matter how big or small. When traveling it's nice to get that extra something you really enjoy without having to request or demand it. Finding above and beyond service in today's world is a very rare find, and I found it with them. Quite simply put, Sunset Travel and Sarah still give a damn about their clients, and I couldn't recommend their services enough.

    ~ Steve W.

  • I just wanted to thank Sunset Travel and especially their agent Sarah for the incredible customer service I have received from her and the company. I have booked at least 15 trips with Sunset in the past 4 years and have literally referred over 25 people to her who have been incredibly happy with the service they received. The company is always quick to respond to my emails and answer all questions. They always search for the best possible rate for our trips. We once had an issue with a flight being delayed several hours to Mexico . I was so worried about the transfer waiting for us at the airport. This was on a Saturday but I contacted Sarah and she took care of calling the company and rescheduling my pick up to a time when my flight eventually would land. She even called to check on me once in Mexico to make sure everything was ok. From the booking process to the vacation to the trip home Sunset Travel has always made taking a vacation an easy simple process. I highly recommend them.

    ~ Susan H.

  • Sarah,

    Our trip to Mexico was awesome. The Secrets property was as good as we remembered from two years ago.

    We booked an excursion through the Amstar rep to swim with the Whale Sharks and it was fantastic. I would highly recommend it to your clients if they go to Cancun in the summer months when the Whale Sharks are local. There were about 5 foot swells on the ocean the day we went and a number of folks on the boat were feeling a bit ill, but a great quote from Jana was “swimming with the Whale Sharks was worth the nauseous feeling!”

    As always, thanks for booking our trip. Everything went very smoothly.

    ~ Jim M.

  • My wife and I have total confidence in Sarah and appreciate working with someone so competent and trustworthy.

    ~ Henry M.

  • Sarah booked us with the El Dorado Seaside Resort in Tulum Mexico. Where should I begin? First her knowledge and precision in booking the exact right room, the expediency in her timely manner, her ability to hear what we were seeking and have answers to every little question was remarkable. This woman is beyond an expert in her area of knowledge.

    ~ Eva B.

  • We LOVE Sarah and would not book with any other agent...

    ~ Beth Nilsen

  • This will be the 6th vacation that Sarah has booked for us. She is an asset to your team and we always appreciate the job she does for us. She goes above and beyond and always exceeds our expectations.

    ~ Gerry/Sharon

  • Sarah was INCREDIBLE. Up until talking to her, we had been so stressed about finding a honeymoon location that had everything we were looking for AND fit our budget. But Sarah found us multiple options that were better than anything we could have dreamed of booking! We are so excited all thanks to her help!

    ~ Leigh Anne B.