Palace Resorts Expert
I love working with both Hard Rock and Palace Resorts because they are always quick to respond to any request, and their resort credits make them an AMAZING value. :-)
Alma has been in the Travel industry for over 20 years, and has traveled extensively in the US, Mexico, and the Caribbean. She speaks fluent Spanish and focuses on destinations in Cancun, Cabo San Lucas, and Puerto Vallarta, where she lived for a time and knows like the back of her hand!
Alma focuses on the both the Hard Rock Resorts and the Palace Resorts. She is a certified Palace Pro Specialist (and Platinum Level Agent), which includes being a certified Specialist in Palace Resorts Weddings, Honeymoons and Vow Renewals, and is also Triple Platinum Level Hard Rock Resorts Expert.
In addition, Alma has been to every Palace resort and most of the Hard Rock resorts. She’s very involved with the teams at each of the properties in order to stay current on all the latest information and happenings that you should be aware of.
Use those resort credits! The great thing about the resort credits is you can do so many things! Everything from spa treatments, rounds of golf, swimming with dolphins, or a number of tours.
Resorts Alma Specializes in:
Awards Alma has won:
- Palace Resorts - PalacePro Platinum Level Agent since 2006
- Palace Resorts - Top Sales Worldwide
- Hard Rock Resorts - ShowStopper (top sales) Worldwide
- Hard Rock Resorts - Triple Platinum Level Agent since 2015
Ask Me Anything!
What I love most about Alma is...
...her extraordinary ability to get things done - she's one part mother hen, one part mama bear, and two parts international diplomat.....all blended neatly into one truly caring individual.
What our customers say about Alma...
My husband Rocky and I have used Sunset Travel for 13 years! Yep that's right, 13 years. Why you may ask? Because not one single time have they let us down. Whether it has been travel just for my husband and myself, or travel for my entire family, Alma and Kelly have consistently gone above and beyond for us.... That's because with Sunset Travel, you are more than just a customer. They listen to your wants and they make your dream vacation a reality.~ Darla W.
I just returned from LeBlanc in Cancun and want to thank Alma and Kelly for creating the perfect vacation experience. It was our 10th anniversary and everything had to be perfect. My husband was working long hour and was under incredible stress. I needed a place where he could feel like he was in touch but where he could be in a relaxing environment. It took a couple of days but the atmosphere at LeBlanc was incredibly calming and we had the best time. Everything wsa perfect and it is an anniversary we will always remember. I love you ladies!!~ Tina P.
Alma, is awesome! I used to book all my vacations online. But one day I discovered a wonderful, thorough, and no nonsense travel agent. Alma is a gem, you're very lucky to have her on your team.~ William D.
Alma is the real deal – she is knowledgeable, honest, and with her personal experiences having been to these resorts, she gives me a perspective I wouldn’t receive from scrolling through travel sites. Her insight and professionalism was what sold me, so I thank you for having such a great resource on your team. I look forward to booking many more trips with Alma and Sunset Travel.~ Kany M.
Alma is amazing... I went through her last year for a large trip that another client of yours booked for all of us. Alma answered all my questions then and she was my first choice when booking this vacation. I would recommend her to my friends and family. Alma is truly the definition of customer service!~ Heather S.
I appreciate you reaching out back in March after we booked our trip to Hard Rock Cancun. I’m sure you receive a lot of feedback, and maybe not all of it positive, but just wanted to pass along that Alma always does a great job for us. She’s our “go to” person for when we are looking to book a trip – which will increase in volume now that the kids are out of the house and off to college or acting in LA!
The others that are traveling with us on this trip have had nothing but positive things to say about Alma and she made them feel at ease. My parents first time out of the country, let alone Mexico (they’ve been married 55 years this year!) was a little un-nerving for them, but they are excited to go now.~ Scott L.